Samsung PN50C450 50-Inch 720p Plasma HDTV
- Features Mega Dynamic Contrast
- Features Anynet+(HDMI CEC)
- Features a PC Input
- Features ConnectShare Movie
- Features 600Hz Subfield Motion
Product Description
Get a true cinematic experience without going to the cinema with a Samsung plasma HDTV. This Samsung PN50C450, with Mega Dynamic Contrast Ratio makes sure every frame is saturated with dense, rich color. Samsung is also ENERGY STAR compliant so you are assured that your 50 -inch plasma HDTV is helping the environment by using less enery while saving you money…. More >>
Samsung PN50C450 50-Inch 720p Plasma HDTV
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My review is limited to Amazon/Samsung customer service as I have not yet got to test my product.
I ordered this TV on March 5 , I received the box within 4 days and was delighted to unpack my new plasma. To my horror , I see a ‘used and scratched’ plasma stand in my box. And worse , it wasn’t even the stand for this TV. It was for a 42 inch plasma wrongly put in this box.
Now, I wonder if there is any quality check done on these products at all. Not sure if Samsung or Amazon is to be blamed here.
I called Amazon service who transferred me to some hotline. The rep at the hotline asked me to contact Samsung and said that they could do nothing about this. Now , why would I have to go through troubles of dealing with Samsung customer service on the 1st day of my brand new tv. After arguing with them for a while ,they agreed to replace this television set. (This was on 8th March)
The new one has been shipped out since 9th March and I have yet not received it. I contacted amazon again and after transferring me from one department to another, they transferred me to Pilot shipping company. They said they could not deliver it to me because they did not have my phone no. (well, that’s funny because they just delivered the same tv from same company via Amazon last week.
So I get transferred internally via their department and then call hangs up abruptly. I lost all my patience and decided to write this review here. The price on this TV has gone down by xxx $ at a local store to what it was when I placed the order.
I am a helpless EX-loyal Amazon customer still waiting for my television. Definitely my last purchase at Amazon.com (Unless they do something really quick about this)
UPDATE March 24:- I received my TV. This mistake was by Pilot shipment because they lost my phone no. Also Samsung confirmed that they ship out exactly same stand for 42 and 5 inch plasmas. So Amazon was not at fault. To all fellow reviewers , I think Amazon is still good because they exchanged my TV, did not charge me for any return shipping. Not sure if any other retailer would have done the same considering how expensive it is to ship these heavy TVs. I am satisfied and would shop Amazon again in future. Hence edited my review.
Rating: 4 / 5
I too am writing this review more based on my experience than on the TV itself. I initially ordered the Samsung B550 from [...] and after a week received that TV. Upon arrival I learned that there was a huge hole in the back side of the box. I opened the box and inspected the front of the TV, which looked fine so I signed for the package and off went delivery boy. Well, once I completely removed the TV from the box I realized I should have check the back (my bad) as there was a dent in it! It looked as though something sharp went through the box (forklift) and into the television. Although the TV seemed to work fine I’m one that would not be satisfied keeping a newly purchased flat screen with a dent in the back. (you know who you are) I immediately called newegg and got the ball rolling on a refund.
In the mean time I noticed the C versions were now available on Amazon, which they were not before. The C450 was priced at $695 for a few days so I snagged that up quick. Wait another week and I finally receive that TV from Amazon. Package is spotless, looks like it just came out of the box making factory. The delivery boy was heading out the door when I stopped him and told him I better open it up and make sure there’s no dents in it. haha (thinking it’s going to be perfect) So we lift the box off and peel back that cool white foamy stuff and oh my goodness, it looked as though Roger Clemens had thrown a fast ball at the upper left corner! Ok, now I’m starting to get a little miffed…. Two week, two Tv’s, two online retailers, two big problems!
So I refuse delivery on this one, obviously, and call Amazon. Go through the transfers and finally get someone on the line who says they can either refund the money, when they get the Tv back, or send me out a new one…..oh wait, I’m sorry sir this TV is now sold out and we don’t know when it will be back in stock, so you’ll have to wait til they are in stock again, unless you want a refund. I say, can you send me out a different model at the same price, and he say’s the only thing they can do is take 10% off of what I paid, $695, and apply that to a different purchase. Well, I need a Samsung to work with my equipment and really this is the one I want, that’s why I ordered it in the first place! So I guess I’ll wait. GEEZ!
So I wait a few days, and a few days more and it’s still not in stock and then I notice Best Buy is selling it at $719. A little more than I paid plus I’ll have to pay tax, which I hate doing, but for a few more bucks I could have an actual working TV, on my wall, projecting cool HD images and I could get it right NOW! So that’s what I did. And guess what, it wasn’t damaged and it works and it looks good and I have it and best of all I don’t have to deal with anymore online retailers!
TV itself looks awesome! Can not tell a difference between the B550 1080p and the C450 720p. My pocket book, however, can definitely tell a difference of about $300.
Morale of the story is, unbox your TV and look at it before the delivery man leaves. And maybe another morale of the story is, don’t buy a Plasma Flat Screen from an online retailer….You may be waiting longer than you expected for that nice Tv and you don’t know what it’s been through on the way to your house.
Thanks for reading and I hope it helps.
(updating my rating per user backlash – 1 or 2 stars for service – 5 stars for TV itself)
Rating: 5 / 5
Just ordered this TV from B&H. I have to say it does have a great picture and at a great price. I can’t really tell it from my 1080p but I’m not connoisseur of HDTVs. One warning though(and it seems to be an issue for quite a few owners of this tv): there is quite an annoying buzz emanating from the TV that is noticeable at low volumes and when the TV is on mute. I sit about 12-15 feet away and can hear it. Still a great price, but if I knew this to be the case I would have picked another TV . For some it may not be an issue and its not really noticeable at normal volumes.
Rating: 4 / 5
At three this afternoon the deliver service came (right on the scheduled time). The fellow was very courteous, put it in the right room, unpacked and setup the stand and placed on the table, put batteries in the remote and made sure it would turn on. He then helped move the old tv to another room. The new tv was fairly quickly configured with our FIOS, the one bug being I’ve not yet figured out how to run both the channels and sound/mute from the same remote. The picture quality seem great, with a nice feature of scaling down the aspect ratio down for non hdtv broadcasts. So far so good!
Rating: 5 / 5
From the time I ordered this item until the time my item arrived. There were no issues what so ever. It was very easy to configure as far as the picture and sound. I am not a TV fanatic so therefore I just enjoy coming home to view a fairly decent picture. I’ve had this tv for about a week now and I am not experiencing any problems (Knock on wood). My main concern before purchasing this tv was the detail in picture quality, year of model and brand. I have been doing research for months now. Come to find out that the PN50C450N was a newer 2010 model that just came out. I said to myself “Well let me try this and see how everything turns out”.
I then went to Target this past weekend to purchase some BLU RAY disc for my PS3 and I can say the picture is awesome with or without 1080p. I was sitting down watching Disney Cars with my son. I tell you the colors and detail of those characters were amazing. I brought about 4 disc and the clarity on all of them was awesome. Good Luck on your thoughts and decision on buying this wonderful product. I can not complain at all.
Rating: 5 / 5